There are several reasons why small and medium-sized businesses (SMBs) like yours can sometimes struggle to meet all your technology needs in one location. One reason is that small businesses often lack the resources of large corporations, so making the most of what you have is essential. Another reason is that small and medium-sized businesses suffer the most from sudden personnel losses and extended leaves of absence.

This is why you should think about the many benefits of hiring an external IT service provider to supplement your existing IT team or rely entirely on an external IT service provider if you don’t have an internal IT team. An external IT service provider is a specialist who can act as your outsourced IT department.

Since the program’s inception in 2019, Ready Computing has served the VDIF program in the prime contractor role. Ready Computing’s partners, B3 Group and Ellumen, have served as subcontractors on the program.

An external IT service provider can provide many benefits for your IT needs, including a single point of contact, industry-leading software, support, maintenance, security, and access to additional expertise and resources that keep you up to date on both your current and future technologies.

Don’t settle for anything less than the best, but what exactly will the best service provider offer?

An excellent external IT service provider will offer you the following:

Regular Risk Assessments

Risk assessment is a critical part of any business and should not be overlooked. This is a process by which the IT service provider will assess your current IT infrastructure and identify any possible risks to your business. They will then create a plan to mitigate these risks and provide regular updates on their progress.

You can protect your company from potential threats by collaborating with an external IT service provider that offers regular assessments.

Ongoing Network Monitoring

Ongoing network monitoring is one of the most important aspects of having an excellent IT service provider. By having a third party continually monitoring your network, you can ensure that your systems are always up and running and that any potential issues are identified and addressed before they cause severe problems.

It can help you avoid costly downtime, protect your data, and ensure that your systems operate at peak performance.

Business Alignment

When looking for an excellent external IT service provider, it is vital to make sure they care about your business alignment. They should go above and beyond to find solutions that integrate with your company’s pre-existing systems and help you reach your long-term business goals. They should also provide comprehensive training and support so that you can utilize these solutions to their fullest potential.

Quarterly Reviews

An IT service provider can help you with quarterly reviews. These reviews are critical and should not be overlooked. Here are four reasons why:

1. They can help you stay compliant with industry regulations.
2. They can help you protect your data and your systems.
3. They can help you optimize your systems and processes.
4. They can help you plan for the future and ensure your systems are ready for it.

Regular Reporting to Demonstrate ROI

Any successful technology investment must include regular reporting to demonstrate return on investment (ROI) and insight into the value of service being provided to your organization. A proactive IT service provider can help you with this so that you have the data you need to make informed decisions about your technology investments and your future roadmap.

Collaborate to Succeed

When you partner with a top-notch IT service provider like us, you can expect to receive a wide range of services that will benefit your business. From managed IT services to 24/7 help desk support, you can rely on our team of experts to help you keep your systems running smoothly. Our team can also help you protect your data and privacy with our range of security, backup, and compliance services.

Contact us today to learn more about how we can support your business.