A Complete Clinical Program Management Solution
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A Complete Clinical Program Management Solution

Channels simplifies your care coordination strategy by offering care program creation, oversight, and measurement in one easy-to-use platform, providing patients with better care.

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A cloud-based solution that harnesses the power of your data to manage risk and improve patient outcomes.

What is Channels?

Risk Manager

Intervene with patients who are at-risk for poor outcomes helping them remove barriers to accessing quality care.

Program Builder

Patients are enrolled in Channels programs based on HIE alerts, data from population health or analytics engine, even spreadsheets.

Task Coordinator

Programs are defined in Channels using a simple graphical modeler to assign tasks to a coordinator. Routine tasks can be fully automated.

Workload Manager

Staff leadership can setup and implement programs quickly, assigning staff and managing workload and performance through dashboards.

Integrated System

How does Channels Work?

Channels complements your existing technology so you can leverage your investments while building capacity to get more done.

Key Features

What Does Channels Enable?

  • Clinical Protocol Standardization
  • Standard or Customized Assessments
  • Risk Flags
  • Automation of Routine Tasks
  • Direct Messaging with Providers
  • Patient Messaging
  • An EHR Companion Module
  • SMART on FHIR Integration
  • Real-Time Clinical Events Stream

Tools for leaders

Who is Channels For?

Organizations who want to innovate and engage patients to manage risk and help them get the support and services they need.

  • Providers
  • Federal Qualified Health Centers
  • Community Health Clinics
  • Rural Health Clinics
  • Health Coaches
  • Wellness Educators
  • Community Hub Services
  • Self-Insured Administrators
  • Payers
  • ACOs
  • IDNs

Channels can add value to your care coordination initiatives

Facilitate proactive interventions for at-risk patients

    • Enroll patients in programs through real-time clinical events or pre-defined cohorts
    • Reduce intervention variation by creating structured program workflows
    • Improve outcomes, quality scores, and patient satisfaction

Enable cross-organizational workflows

    • Communicate with Providers via Direct messaging
    • Automate routine communication tasks
    • Reduce reliance on faxing and stale information

Active Management through operational dashboards

    • Establish performance goals and success criteria
    • Track staff performance in real-time and instantly adjust staff workload
    • Identify and deploy program improvements quickly and efficiently

See How Channels Can Add Value to Your Care Coordination Initiatives.

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