Director of Product Strategy
Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction, and skillful execution. It represents the wise choice of many alternatives.
Mark is a seasoned, solutions-oriented healthcare technology leader with extensive experience in Health Information Exchanges (HIE), population health, healthcare administration systems, as well as quality improvement programs and systems (HEDIS, QARR, STARS). He has extensive experience with data conversions, project and budget management, process analysis, performance improvement (LEAN), data warehousing, e-business, and Internet technologies.
In addition to all of the above, he has a strong focus in HIPAA security and privacy, group managed care products, as well as Medicaid and Medicare managed care products. Mark possesses strengths in process design, program/project management and implementation. Lastly, it is important to note that Mark is uniquely skilled at bridging the gap between business strategy and technology implementation.
PAST
Director of Clinical Informatics and Analytics, Healthfirst (2006–2017)
Project Manager, Affinity Health plan (2002–2006)
Director of Technology and Information Security, ConnectiCare (1993–2002)
Business Analyst, Cigna (1990–1992)
Team Leader, Benefits Plan Northeast (1989–1990)
Claim Processor, Cigna (1987–1989)
EDUCATION
Six Sigma LEAN
Project Management Institute certified as a Project Management Professional (PMP)
The Association for Executives in Healthcare Information Applications (AEHIA)
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