“One of the best prizes that life has to offer, is being given the opportunity to work hard at work that matters. At Ready Computing, I have the opportunity to receive that prize every day.”

Anthony is a valued and experienced business professional who possesses a very diverse skill set that he has meticulously honed and refined for nearly 15 years. He started his career as a Server for one of the largest and most reputable leaders in the Full-Service Restaurant industry. As a result of his hard work, dedication to excellence, and unyielding pursuit to maximize customer/client satisfaction, he quickly earned the opportunity to join the management team, where he quantifiably led his territory in multiple areas of operational excellence.

Also, during this period of time, Anthony was a student at Syracuse University, earning his undergraduate degree as a dual-major in English and Education. The same work ethic described above also contributed to him graduating Magna Cum Laude and’ with Distinction’ from Syracuse University in 2011. Upon graduating, he was faced with a pivotal decision—teach English to grade school students, or accept an offer from a technology company in Bulverde, Texas, that specialized in cryptographic solutions for a broad spectrum of Information Technology (IT) industries. After considering all of his options, he chose to traverse down a path he had not originally anticipated and began his career as a Technical Writer.

Anthony’s Career Progression

Over the next ten years, Anthony worked in multiple industries for many well-respected companies. He had the distinct opportunity to work and learn from some of the finest mentors in the Health IT industry, as well as the Inmate Telephone/Commissary industries. This, coupled with the inherent work ethic and pursuit of excellence described above, led to annual professional success and advancement. Since 2011, he has managed countless documentation projects as a technical writer, proposal writer, sales writer, marketing professional, and published author. He has published over three dozen articles as a freelance journalist, several press releases that have been distributed worldwide, and one fictional novel (2015).

Anthony’s Core Competencies

Over the course of his career, he has managed and authored every conceivable type of documentation, including, but not limited to:  

RFx Responses

Technical Documentation (e.g., user guides, desk-level procedures [DLPs], and other industry-focused documentation)

Sales and Marketing Documentation (e.g., press releases, white papers, company brochures, etc.)

Legal and Compliance Documentation (e.g., contracts, audits, and assessments)

Internal Documentation (e.g., policies, procedures, and forms) 

Security and Privacy Documentation (in accordance with ISO, CMMI, HIPAA, HITECH, and HITRUST standards)

Additionally, though, Anthony also possesses a whole set of skills that largely deviate from that of a technical writer, and this is one major factor that has resulted in him advancing from Technical Writer, to Compliance Manager, to the role he currently holds as the Director of Compliance and Risk Management at Ready Computing. In addition to his excellence in composing, crafting, and renovating documentation through the use of multiple industry standard documentation tools (e.g., Microsoft Office, Adobe Creative Cloud, etc.), he is also highly proficient at leading massive organizational initiatives and mission-critical projects that result in quantifiable success.

Company Leadership

As the leader of the Legal Department, Compliance Department, Technical Documentation Department, as well as a core asset to the Proposal Department, Human Resources Department, and Marketing Department, he has consistently shown that he has the ability to implement processes and procedures that lead to optimized efficiency and maximum results. Additionally, by applying proven leadership methodologies and investing his time leading the geographically-diverse group of business professionals that work in his departments, he has also built a strong departmental workforce that manages critical business functions on a daily basis.

Recent Accomplishments

Recently, he led a team of technical professionals to Ready Computing’s achievement of being certified to the ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001:2013 Standards. Utilizing the same work ethic that started nearly 15 years ago when he was just a Server in the Food Services industry, Anthony continues to drive business and operational excellence while mentoring a talented group of business professionals who are all working toward achieving Ready Computing’s mission of delivering service with integrity to the many clients, customers, and partners who rely on Ready Computing for its world-class expertise.

Current Company Initiatives

Currently, he leads that same team of professionals in Ready Computing’s pursuit of CMMI Maturity Level 3 in Services. With the foundational excellence he and his team built utilizing the ISO Standards, this next hurdle should continue to solidify Ready Computing’s place in the Health IT Industry.

PAST

Ready Computing, Director of Compliance and Risk Management (July 2020 to Present)

Risk Management Chairperson

Quality Management Representative

Ready Computing, Manager of Compliance (December 2019 to July 2020)

Ready Computing, Senior Technical Writer (December 2018 to December 2019)

Ready Computing, Technical Proposal Writer (December 2017 to December 2018)

HMHS Solutions (Highmark Health), Senior Technical Writer (May 2016 to December 2017)

Genesis Systems, Inc., Documentation Manager (February 2015 to May 2016)

Tech Friends, Senior Technical Writer (December 2013 to February 2015)

Inmate Calling Solutions, Proposal Writer and Coordinator (September 2011 to December 2013)

Futurex, Technical Writer (May 2011 to September 2011)

EDUCATION

Syracuse University, Dual Bachelor’s Degree in English Textual Studies and Education, Magna Cum Laude and with Distinction

University of Phoenix, Online Campus, Associate’s Degree in Business Administration

CERTIFICATIONS

CMMI Institute Trained in ‘CMMI V2.0 Foundations of Capability” – November 2021

ISO 27001:2013 Requirements (TPECS) – August 2021

ISO 9001:2015 Requirements (TPECS) – July 2021

ISO/IEC 20000-1:2018 Requirements (TPECS) – June 2021

Internal Auditor Training – June 2021